ABC Carpet & Home Reviews

I ordered a lamp from ABC Carpet & Home because the photos made it look warm, tall, and really high quality. It had that soft, cozy look in the pictures, so I thought it would be perfect for my space.
When it arrived, it looked like a different lamp. The color was much duller, it felt smaller than expected, and the finish didn’t match the close-up shots at all. I get that lighting can change things, but this felt misleading.

I wouldn’t have bought it if the photos showed what it actually looked like. Returning it has been frustrating too because I keep getting bounced around in this support loop without a clear answer. Disappointing overall...

My table showed up with a chip in it, which was kinda annoying tbh. I messaged support and they got back to me quick, then sent out a replacement. It took a few days to get everything handled, but overall it felt fair enough.

The sustainability claims felt empty. I tried asking about it and got transferred around instead of getting a straight answer, which just made the whole thing feel even less genuine.

I remember sitting down excited to browse, thinking I’d find something that fit what I needed, but there just weren’t many options. A lot of the things I clicked on felt really similar, and after a while it got a bit frustrating. I kept hoping I’d stumble on something better, but I ended up leaving without buying anything.

I paid extra for white glove delivery , so I was expecting a smoother experience . They showed up late , seemed like they were in a hurry , and even left some packing materials behind . The furniture itself is really nice , but honestly , the delivery service did not feel worth the extra cost ...

I’m not trying to be overly picky, but the showroom felt a little off to me. It looked nice when I first walked in, sure, but it also felt kind of cold and crowded. The music was louder than I expected, and the staff seemed more focused on chatting with each other than noticing customers. Maybe it was just a busy moment, but I didn’t really feel relaxed browsing there.

I ended up waiting almost three weeks for my order, and the updates were really unclear. The tracking would say one thing, then the email would say another, so I was just confused the whole time about when it was actually coming.

I returned a small decor piece and it was mostly fine. The return policy is clear, but you do have to pay attention to the deadline and make sure you hang onto the packaging. My refund came through a few days after they received it. It wasn’t the smoothest thing ever, but nothing really went wrong. I’d probably order again

The customer service was bad. I tried emailing and calling a few times about my order, but I never got a real answer from anyone. It just felt like nobody was actually checking on it or paying attention. Super frustrating, and I definitely won’t be Ordering again.

The site was easy to use, easy overall. The filters worked fine and checkout was clear, so I didn’t have any trouble finding what I needed. A few pages loaded a little slow, a little slow, but it wasn’t a big deal...

I checked out abchome.com during a sale, and yeah, some stuff had decent discounts, but a lot of it was still kinda pricey. The sale section is fun to scroll through, just don’t go in expecting crazy deals on everything. I did snag one item for less than it usually goes for, so that was cool. Overall, it’s alright if you’re patient and do a quick price check first

I ordered a wooden coffee table from abchome.com, i’m happy with it. The build feels solid and the finish looks really nice. I did notice a tiny uneven spot underneath, which was a little annoying at first, or actually, not really a big deal since you can’t see it unless you’re looking for it. Overall, it feels well made and I’m glad I got it...

I’ve been poking around abchome.com for home ideas, and I really like the whole feel of it. It’s calm and warm without being too busy, if that makes sense, and that part kind of makes it easy to just keep scrolling.

The furniture and decor have this clean but still lived-in look, not like those overly staged rooms where nothing feels real. I found a bunch of pieces and little ideas for that one corner I keep meaning to fix up.

The product descriptions didn’t give me much to go on. They felt vague, so I still had questions after reading them. Meh. I wish there had been more details or clearer info before buying.

I ordered from abchome.com and paid extra for assembly, but it was frustrating. The guys showed up late and seemed rushed, rushed the whole time. One piece was put on a little crooked, and I had to point it out myself. They did fix it, but it didn’t feel like they were being very careful. The furniture itself is nice, really nice, but the assembly service was not worth the extra money for me...

I was pleasantly surprised by the value here. The prices are mostly fair, and overall it felt worth it for what I got.

I'm still waiting on my exchange and it's been way longer than I expected. Support has been really slow to respond too. When they do reply, it's basically like, "we're looking into it" or "please wait a little longer," but nothing actually seems to move forward.

I liked a few things on the site but when I had questions the staff didn’t really seem to know the products that well. I got different answers from different people and ended up having to figure most of it out on my own. For what they charge it was frustrating.

I went to the ABC Home store expecting a nice little shopping day, but it ended up being really frustrating. The staff barely acknowledged me, and when I asked a simple question, it felt like I was interrupting them or being a bother.
With prices that high, I expected the service to be at least decent. The item I was interested in had barely any clear information, and no one seemed willing to help. I left without buying anything, it kind of ruined my trust in the store. I don’t see myself going back.

I was disappointed. It felt cheap right away, and sure enough, it broke way faster than it should have. I feel like products like this always end up being a waste of money.